Experts in industry verticals
Our team are experts in the industry and we make sure to get to know your business and find out
A dedicated account management team will support your day-to-day requirements; build long-term relationships at all levels and locations. We understand your business and the key challenges you face. We have solutions and case studies to show how we work with businesses in different sectors to overcome these issues.
Committed to reducing costs
Each of our account managers has a wealth of experience in our marketplace, as well as in-depth knowledge of our products and services. They will work with you to analyse your expenditure and procurement patterns, identifying potential cost saving opportunities. This will continue throughout your relationship with WorkplaceTeam with frequent account reviews.
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At OfficeTeam, we proactively seek and recommend new products to improve your business or reduce your costs.[/otw_shortcode_info_box]
Our objectives are simple but effective
- Provide a flexible nationwide delivery
- Pass on savings from our key suppliers, cutting your total cost of purchasing
- Cut consumption by restricting the products your employees can order
- Conduct regular reviews of your spending patterns and recommending alternative
products where appropriate
- Give you greater control with one consolidated monthly invoice and insightful
Passionate about people
Day-to-day customer service is provided by your Account Manager and supported by a dedicated customer services team, who will be based locally to you. We guarantee that our team is on hand to provide you with all the help you need via phone or email.
“In over 40 years of business I have never experienced such a high standard of customer service – OfficeTeam is exceptional! Our account manager is always on hand to help with any questions we may have and all queries are resolved efficiently and effectively.”
– Executive Assistant, Julia’s House
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EXPECT MORE FROM OUR CUSTOMER SERVICES TEAMS
✓ Answer your call within three rings
✓ Do what they say they will do
✓ Are knowledgeable about your account and industry[/otw_shortcode_info_box]