Our staff embody our company values, because they helped shape them.
We asked staff across our business what behaviours embodied exceptional service. Based on their feedback, we agreed a set of six core values which we strive to embody when serving our clients. They are:
We asked staff across our business what behaviours embodied exceptional service. Based on their feedback, we agreed a set of six core values which we strive to embody when serving our clients. They are:
EXPERT
It's our job to ensure you get the right information to make an informed choice.RELIABLE
We will do what we say we will do, reliably, consistently and ethically.PROFESSIONAL
We work hard to give customers exceptional service and strive to deliver the highest standards.DEDICATED
We value your business and we will do our utmost to exceed expectations.POSITIVE
We're part of a company of real people committed to providing genuine customer satisfaction.PASSIONATE
We'll help to deliver the UK's most exciting portfolio of office services and products.