We have local branches all over the UK, served by our own delivery fleet. This provides our customers with a responsive, local delivery service – no matter where they are located.
 

Responsive Local Service on a National Scale

Our mission is to provide the products you need, when and where you need them. To achieve this goal, we’ve invested heavily in our in-house logistics infrastructure:
13

Regional distribution centres
230

OfficeFleet vans and uniformed drivers
1m

Square feet of warehousing
6m

Parcels delivered each year
97%

UK coverage

NATIONAL DELIVERY.
LOCAL SERVICE



 

Warehouse Network

We have almost one million square feet of warehousing spread across 13 regional stocking points. This allows us to stock more products at locations closer to our clients’ sites – so goods are available for rapid local delivery. This makes us a perfect fit for multi-site, nationwide businesses.

We currently stock over 35,000 catalogue items, which are available for rapid next day delivery. Furthermore, we have capacity to stock bespoke items on our clients’ behalf (e.g. specials), so these lines are available for call-off alongside our catalogue goods. Where we hold stock on your behalf, we’ll monitor your stock levels and replenish stock based on your usage to ensure future availability.

Our network of sites makes our solution more resilient, as there is no single point of failure.
 


Your Delivery. Your Way.

Our warehousing is complemented by an in-house logistics fleet of 230 OfficeFleet-liveried vans, driven by our directly-employed drivers. This gives us greater control over when and where your goods reach you.

We recognise for many customers their delivery driver is the face of our business. To ensure high levels of customer service, our fleet is driven by our own highly-trained team of uniformed drivers. Because we use our own team, we can give them specific delivery instructions based on your requirements – for example, to deliver parcels to a specific place, or make multiple drops across the same site.

In order to provide an efficient service, we’ve implemented a state-of-the-art route management system. This allows us to plan optimal delivery routes to save time between drops. Meanwhile, our onboard tracking devices allow you to follow the progress of your delivery online in ‘real time’ via our SmartPad system. Upon delivery, our uniformed drivers will ask the recipient for a digital signature which is immediately visible online, providing a full delivery audit trail.

A Focus on CSR

Operating our own logistics network means we can manage it in a way that supports our environmental principals.
We’ve incorporated CSR into our delivery operations through the following:

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