Billing Administrator

Sales Support Administrator
March 15, 2019
Graphic Designer
June 13, 2019

OfficeTeam Ltd


Position:                      Billing Administrator – Full time hours
Location:                     Croydon

Main Duties & Responsibilities:-

·        Sending Statements & copy invoices where requested

·        Produce reports / invoices for clients for all system requirements

·        Dealing with internal & external client queries  within agreed service level requirements

·        Update data which triggers monthly reporting

·        Distribute contract line & any adhoc invoices to customers

·        Ensure customers are invoiced promptly in accordance with their requirements

·        Be responsible for raising any ad-hoc invoices as and when required in an accurate & timely manner & the manual invoices reconcile with system generated invoices

·        Proactively liaise between customer and line management to resolve queries and disputes with the minimal delay

·        Management of EDI invoicing (held at Croydon) & OB10 rejections/reports

·        Monthly invoice reconciliations

·        Deal with customer’s enquiries and able to identify & manage the need for credit notes

·        Maintaining and building relationships with customers whilst ensuring collection targets are met

·        Liaising with internal departments to resolve queries

·        Be able to produce and manipulate Excel workbooks to intermediate level

·        Contact a list of customers in association with billing to ensure that bills raised will be paid

·        Other ad-hoc duties

Personal Attributes:-

·        System requirements – excel (intermediate level – spreadsheets / formulas

·        Customer focused, the ability to understand the needs and priorities of our customers and the desire to deliver an outstanding service with a calm professional approach

·        Must be flexible and open to meeting the companies changing priorities when required.

·        Possess a positive attitude, with a high emphasis on building solid customer relationships, both internal and external.

·        Excellent telephone manner & attention to detail

·        Positive attitude and excellent interpersonal skills

·        The ability to work to tight deadlines, demonstrating a proactive, problem solving approach

Closing date: 15.4.2019

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