Lifeways - OfficeTeam

Case study


The challenge

Lifeways required a supplier who could provide an effective single source solution, where they could reduce their supplier base and products into one. They needed a responsive supplier who could offer a reliable and cost effective delivery solution.

Another requirement was to provide a solution to manage and cost control areas of excessive ordering, and to have a high level of visibility and traceability. This led to a lot of time spent querying invoices and managing accounts and was overly dependent on administrative resources.

Lifeways needed a partnership and system they could trust, and provide their business the products and service it deserves.

Our solution

Experienced in supplying Facilities Supplies products to various sectors of the market, FacilitiesSuppliesTeam offered Lifeways a bespoke service that catered specifically for their needs.

A review was conducted on Lifeways existing data, product ranges and inconsistent pricing. After a complete audit, FacilitiesSuppliesTeam offered a consolidated and competitive core list. They also showcased samples for Lifeways to review. As experts in the field, FacilitiesSuppliesTeam offered products that were fit for purpose and simple to use.

Lifeways agreed to what was offered and everything was put through the web for controlled ordering against Lifeways budget. With a new process in place, Lifeways achieved a reduction in costs, deliveries and packaging which leads to a positive effect on carbon footprint.

Overall, the feedback from Lifeways has been extremely positive.


“FacilitiesSuppliesTeam offers a flexible and responsive approach and we’re very pleased with their service. They also introduced us to a range of sachet system chemicals which showed a cost saving against existing products of around 40%.”

– Lifeways

Who is Lifeways?

Lifeways are a leading provider of support services for people with diverse and complex needs in community settings. They create an environment where people feel safe and work with each person to build their confidence and skills, to ensure they live a fulfilling life.

The Lifeways Group has grown both organically and strategically. They now have an established and growing national network of offices throughout England, Scotland and Wales.

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