Poundstretcher - OfficeTeam

Case study


Company overview

Poundstretcher are a UK major High Street retailer with over 400 locations and a central warehousing operation in Yorkshire. They needed a supplier that would be able to work alongside their Marketing Team providing them with excellent onsite account management to reduce the workload of the Marketing Manager.

The challenge

Prior to OfficeTeam’s involvement the 409 stores had to email order requests through to the Marketing Manager; while stock was held in three locations and from three different providers. The ordering process was complicated; deliveries were ad-hoc and resulted in multiple invoices. An online solution with consolidated stock management was a key driver.

Our Solution

PrintTeam provided a consolidated and streamlined solution, increasing efficiency and reducing the total cost of print procurement and distribution costs of marketing collateral. Through our multi-vendor supplier database we were able to service all varieties and volumes of work without the need for multiple contracts/suppliers.

Through the introduction of an online order site individual stores could order their own required items, with full visibility by the marketing team. Items are charged back to individual cost centres reducing invoice processing time, while our pick and pack facility reduced costs. PrintTeam’s national logistics platform provides free next day delivery, based on a sustainable cost to serve model, and the full POD facility significantly reduced lost stock.

PrintTeam offer full campaign management and fulfilment to all stores, working closely with the Marketing Manager to ensure all requirements were met with weekly onsite meetings. In addition, stock has been consolidated to one location with weekly stock management and full automated reporting.

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